Duty Manager – Front Office – Jumeirah Living World Trade Centre

The Duty Manager – Front Office oversees the day-to-day front office operation at Jumeirah Living World Trade Centre, a luxury serviced residence in Dubai’s business district. The position combines guest-service leadership with operational control, financial closing activities and coordination across departments to maintain a seamless resident and visitor experience.

Key Responsibilities

• Lead front office operations and ensure Jumeirah service standards are consistently followed
• perform day-close and night-audit procedures
• monitor revenue and financial data
• record guest feedback, operational challenges and significant incidents
• complete quality and public-area checks
• support VIP arrival inspections and resident escorts
• coordinate with other departments
• and ensure policies, SOPs, health and safety requirements are followed.

Requirements

• A hospitality or tourism degree/diploma is preferred. The successful candidate should demonstrate strong interpersonal skills, a positive and customer-focused attitude, teamwork, energy and a willingness to learn. Previous front-office leadership experience is expected for the duty-manager level.

Benefits

• Competitive tax-free salary paid in UAE Dirhams (AED)
• Learning and development opportunities
• Colleague discounts on food, beverage and hotel stays
• Healthcare and insurance benefits, subject to role and company policy

Employment Details

• Company: Jumeirah
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Hospitality