Business Development Manager – MICE

Shangri-La Group is looking for a Business Development Manager – MICE to support the growth of meetings, incentives, conferences and events business at Shangri-La Qaryat Al Beri, Abu Dhabi. The role is focused on identifying commercial opportunities, developing client relationships and converting MICE demand into profitable hotel business while delivering a consistently high standard of guest and event service.

The successful candidate will need a strong understanding of the UAE and wider GCC market, excellent networking ability and confidence in managing complex event enquiries. The position works across Sales & Marketing, Event Planning, Food & Beverage and hotel operations to turn client requirements into well-coordinated proposals and successful events.

Key Responsibilities

• Develop and execute business-development strategies for the MICE and group-events segment.
• Identify new accounts, direct bookers, agencies and corporate partners that can generate profitable event business.
• Build strong and lasting relationships with clients and industry contacts across the UAE and GCC.
• Manage enquiries, prepare customized proposals and ensure commercial information is accurate and professionally presented.
• Coordinate with Event Planning and operational teams to ensure successful delivery of confirmed events.
• Monitor market conditions, competitor activity, pricing and customer needs to identify new opportunities.
• Use relevant hotel marketing and sales systems to maintain account information, activities and forecasts.
• Support revenue objectives, customer loyalty and guest satisfaction through service excellence.

Requirements

• Experience in Business Development or Sales & Marketing within a luxury hotel or comparable hospitality environment.
• Good knowledge of the UAE market and exposure to GCC business relationships.
• Experience with MICE, group planning or event-related sales is strongly preferred.
• Strong networking, negotiation, presentation and communication abilities.
• Good understanding of hotel sales systems and commercial performance.
• Proactive, organized and able to manage multiple client requirements in a fast-paced environment.

Employment Details

• Company: Shangri-La Group
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Industry: Hospitality, MICE & Events