Assistant Outlet Manager
Job role insights
Date posted
October 23, 2026
Hiring location
Dubai UAE
Career level
Mid-Senior level
Qualification
Hospitality or Food & Beverage training is beneficial hygiene and communication skills. together with guest-service
Experience
Relevant hospitality or functional leadership experience is expected; the retrieved listing details do not state an exact minimum number of years.
Quantity
1 person
Gender
Any
Description
The outlet-management role supports the daily performance of a restaurant or food-and-beverage outlet. It balances guest satisfaction, team deployment, service quality, sales and cost awareness. The manager works closely with kitchen and service colleagues to maintain standards, address issues quickly and ensure the outlet is prepared for each operating period. The successful candidate is expected to approach assigned work professionally, follow established procedures and communicate clearly with colleagues and customers. Work should be completed carefully, with issues raised early rather than left unresolved.
Key Responsibilities
- Handle guest feedback professionally and coordinate timely solutions with the kitchen or relevant departments.
- Monitor stock, equipment readiness, cleanliness and compliance with service, hygiene and safety procedures.
- Support sales-building activities, menu knowledge, promotions and recommendations appropriate to guest needs.
- Review shift performance, coach employees and maintain clear handovers and operating records.
- Plan shift deployment, review reservations or expected demand and ensure the outlet is ready for service.
- Lead the team on the floor, monitor service flow and provide support during high-volume periods.
Requirements and Qualifications
- Restaurant or hospitality experience with demonstrated responsibility for service operations or team coordination.
- Understanding of guest experience, food-and-beverage service, basic cost controls and daily operating routines.
- Ability to coach staff, solve problems and organise several priorities simultaneously.
- Clear communication, customer-service judgement and comfort with routine reports or point-of-sale systems.
- Commitment to quality, safety and respectful leadership.
Skills
- Outlet operations and shift planning
- Team leadership and coaching
- Guest recovery and service consistency
- Stock awareness and performance monitoring
Professional Approach
Success depends on being visible during service, setting clear expectations and helping the team deliver a consistent experience while using time and resources responsibly. Consistent communication and careful record keeping support a dependable result. Candidates should be prepared to explain how their experience, training or transferable skills relate to the duties and how they would contribute to a professional, service-focused team.
Employment Details
- Company: Accor
- Location: Dubai, Dubai, United Arab Emirates
- Employment Type: Full Time
- Salary: Not disclosed
Skills
select-type
Full Time
Interested in this job?
30 days left to apply
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