Director of Sales – Leisure

The Director of Sales - Leisure leads the leisure-sales strategy for Emirates Palace Mandarin Oriental, Abu Dhabi, with accountability for key source markets and a primary focus on the UK and German markets. The role combines team leadership, business development, travel-trade partnerships, contract negotiations, revenue targets and international sales activity.

Key Responsibilities

• Direct and execute the Leisure Sales strategy across assigned source markets.
• Lead the leisure-sales team and develop new business opportunities.
• Build and maintain relationships with DMCs, tour operators and contracted travel partners.
• Grow room production from the wholesale segment and deliver room-night and ADR targets.
• Manage and approve contract negotiations and renewals with key wholesale partners.
• Coordinate specific travel-trade guest requirements with Front Office, Banqueting and Food & Beverage.
• Maintain accurate databases of DMCs, tour operators and other travel-trade contacts.
• Build relationships with current and prospective clients and organize educational or familiarization trips.
• Meet monthly budgets and new-business targets and follow up on leads from Global Sales Offices.
• Research lost business and present findings in sales meetings.
• Organize international sales missions, luxury roadshows and major trade fairs and evaluate their ROI.

Candidate Profile

• 3–4 years of previous experience in a similar role within a luxury property.
• Resort experience is an advantage.
• Bachelor's degree in Hospitality Management, Business Administration, Sales, Marketing or related field.
• Proven leisure-sales experience across international markets and luxury travel.
• Excellent interpersonal, communication, problem-solving and customer-service skills.
• English proficiency required; additional languages are advantageous.

Additional Role Information

• Department: Sales
• Reports to: Director of Commercial Strategy

Employment Details

• Company: Mandarin Oriental Hotel Group
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Application: Apply through the original vacancy link provided in this listing.

This full-time opportunity is suited to candidates who can combine technical or operational expertise with dependable communication, attention to detail and a strong customer or business focus. The successful candidate will be expected to work collaboratively, follow company procedures, maintain professional standards and contribute to continuous improvement. Applicants should review the source vacancy carefully and ensure that their CV clearly reflects the experience, qualifications and skills requested for the position.