Assistant Spa Manager

Four Seasons Resort Dubai at Jumeirah Beach is seeking an Assistant Spa Manager to help lead the resort’s spa, wellness and fitness operations. The position combines day-to-day service oversight with team development, member relations and commercial performance. The successful candidate will help maintain a premium guest experience while supporting membership engagement, retail performance and the introduction of relevant wellness services.

Key Responsibilities

• Support the daily operation of spa, wellness and fitness facilities and maintain consistent service standards.
• Coach, train and develop team members, helping colleagues strengthen their skills and deliver personalized guest care.
• Support revenue goals through membership sales, retail performance, appropriate upselling and wellness experiences.
• Monitor the spa membership programme, including engagement, retention, satisfaction and sales activity.
• Coordinate administrative work such as payroll inputs, inventory control, retail operations, contracts and vendor payment follow-up.

Requirements and Qualifications

• Previous experience as an Assistant Spa Manager or in a comparable leadership role in a luxury hotel, resort or wellness setting.
• A sound understanding of spa treatments, wellness services, fitness operations and premium guest expectations.
• Evidence of team leadership, coaching and the ability to support a motivated service team.
• Experience with budgets, stock control, payroll processes or daily operational administration.
• Strong communication, organization and problem-solving skills, with a practical and guest-focused approach.

Skills and Competencies

Core strengths include A suitable candidate will be comfortable balancing service quality with commercial targets, communicating clearly with different teams, and responding calmly to changing priorities. Confidence in membership sales, retail conversations, service recovery and operational planning will be valuable in this hands-on management position.. Accuracy, clear communication, teamwork and consistent adherence to operating procedures are also important.

Employment Details

Full-time role at Four Seasons Resort Dubai at Jumeirah Beach. Published benefits include tax-free salary and service charge, accommodation with full-board meals, work transportation, medical and life insurance, annual and home leave, end-of-service benefits, recreational facilities, and learning and career development opportunities. Schedule: Five days per week, 48 working hours.