Receptionist
Job role insights
Date posted
September 16, 2026
Hiring location
Dubai UAE
Career level
Middle
Qualification
Bachelor Degree
Gender
Any
Description
JOB PURPOSE:
- Patient Experience Officer will ensure that the patient experience is improved as a result of feedback from patients, surveys and complaints. He or she will contribute to the development and delivery of patient experience capability and capacity across Fakeeh University Hospital.
- Patient Experience Officer will support people to share their experiences with us and to support the operational teams to develop skills, knowledge and experience to do this within their own areas.
KEY RESPONSIBILITIES AND DUTIES:
Experience:
- Excellent Arabic & English verbal/written communication skills.
- Exposure to / experience with customer service principles
COMPETENCIES:
- Adaptability & Resilience
- Accountability & Role Understanding with Accreditation Knowledge
- Teamwork and Relationship Building with Cultural Alignment
- Talent Management and Development
- Compassionate and Effective Communication
Country
United Arab Emirates
Region
Dubai
Locality
Dubai
Company
Fakeeh University Hospital
select-type
Full Time
Interested in this job?
30 days left to apply