Duty Manager -Front Office -Jumeirah Beach Hotel

The Duty Manager – Front Office at Jumeirah Beach Hotel supports property operations with a strong focus on front-office service, guest satisfaction and operational continuity. The role requires visible leadership, quick decision-making and effective coordination across departments in a busy luxury resort.

Key Responsibilities

• Supervise front-office operations and ensure alignment with Jumeirah standards
• inspect rooms and public areas
• coordinate departmental activities
• participate in daily briefings
• manage booking and overbooking situations
• respond to complaints and coordinate corrective action
• report incidents
• act promptly during emergencies
• ensure health, safety and environmental procedures are followed
• monitor team performance
• and support management with additional operational requirements.

Requirements

• Candidates should have relevant front-office or hotel-management experience and strong guest-service leadership capability. Excellent communication, problem solving, organization and the ability to remain calm during high-pressure situations are essential. Hospitality qualifications are beneficial.

Benefits

• Competitive tax-free salary paid in UAE Dirhams (AED)
• Learning and development opportunities
• Colleague discounts on food, beverage and hotel stays
• Healthcare and insurance benefits, subject to role and company policy

Employment Details

• Company: Jumeirah
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Hospitality