Operations Manager, Fitness & Membership
Job role insights
Date posted
October 5, 2026
Hiring location
Dubai
Career level
Management
Qualification
Bachelor Degree or equivalent
Experience
3 - 5 Years
Quantity
1 person
Gender
Any
Description
The Operations Manager, Fitness & Membership will lead the operational and commercial performance of a luxury fitness and wellness environment. The role combines membership growth, guest experience, team leadership, budgeting and service excellence. The successful candidate will build a high-performing operation, strengthen member loyalty, maintain premium facilities and identify opportunities to expand revenue through fitness, personal training, recovery and wellness services.
Key Responsibilities
- Lead day-to-day fitness, movement, recovery and membership operations while maintaining exceptional standards for cleanliness, safety, presentation and equipment performance.
- Develop strategies for membership acquisition, conversion, retention and renewal and monitor performance against commercial targets.
- Oversee member onboarding, orientation, feedback, service recovery, events and exclusive programming designed to increase engagement and loyalty.
- Manage revenue, budgets, labour costs and operating expenses while identifying opportunities to improve profitability and secondary spend.
- Recruit, coach, develop and retain fitness and wellness colleagues through performance management, training and succession planning.
- Collaborate with spa, nutrition and hotel teams to deliver integrated wellbeing experiences and introduce relevant fitness and wellness innovations.
Requirements
- At least three years as a Fitness Manager, five years as an Assistant Spa Manager, or comparable leadership experience.
- Luxury hospitality, fitness, wellness or spa industry experience with strong commercial understanding.
- Excellent communication, organizational, conflict-resolution and service-recovery skills.
- Confident leadership style with the ability to engage high-profile guests and senior stakeholders.
- Strong understanding of current fitness, wellness and guest-experience trends.
Benefits
- Competitive tax-free salary paid in UAE Dirhams, subject to the applicable employment package.
- Food and beverage privileges and discounted rates across participating properties.
- Comprehensive health insurance with dental coverage.
- Annual flight benefits, life insurance and colleague wellness initiatives.
- Access to training, professional development and internal career opportunities.
Employment Details
- Company: Atlantis The Royal
- Location: Dubai, United Arab Emirates
- Employment Type: Full Time
- Industry: Luxury Hospitality
Skills
Country
UAE
select-type
Full Time
Interested in this job?
1 days left to apply
Beware of job scams and fraud! Never pay anyone for a job application, interview, visa processing or job offer. Disclaimer: RecruitArabia.com is a job information platform, not an employer or recruitment agency, and takes no part in hiring. We make reasonable efforts to list genuine jobs but cannot guarantee the accuracy or availability of every posting, so please verify employer details through official sources before sharing personal information. We never charge job seekers any fees and are not responsible for fraud or loss involving employers or third parties. Suspicious listing? Report it above or email us at admin@recruitarabia.com.
