Data Analyst (ME1283)

Serve as an analytics lead supporting operational excellence by turning governed data into reliable metrics, dashboards and actionable insight. The role focuses on KPI and SLA frameworks, performance monitoring, capacity modelling and evidence-based improvement across facilities.

Key Responsibilities

• Define and validate KPI, SLA and baseline frameworks for priority operational processes.
• Build trusted dashboards and analytical views that support management and command-centre decision making.
• Run monitoring and escalation routines, highlighting exceptions and opportunities for intervention.
• Model capacity, productivity and workforce performance and quantify realised operational benefits.
• Promote consistent analytics standards, self-service reporting and knowledge sharing across the analyst team.

Requirements

• Education: Bachelor's degree in Statistics, Mathematics, Computer Science, Business, Finance or related field
• Experience: Minimum 2 years in data analysis or business intelligence
• Professional approach: Strong communication, patient focus, teamwork, accurate documentation and commitment to applicable UAE healthcare standards.

Key Skills

• Business intelligence
• KPI and SLA design
• Dashboarding
• Data modelling
• Capacity analytics

What You Will Contribute

You will contribute to a safe, efficient and patient-focused environment by applying sound professional judgement, following established procedures and communicating effectively with colleagues. The role offers an opportunity to work alongside experienced healthcare professionals, support continuous improvement and contribute to service quality. Candidates should be comfortable working in a structured clinical environment, adapting to changing priorities and maintaining confidentiality when handling patient, operational or business information.

Employment Details

• Company: Mediclinic
• Facility: Mediclinic Corporate Office Dubai
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time

Candidate Profile

The successful candidate should be dependable, professionally presented and committed to delivering high-quality service. Attention to detail, respect for patients, effective communication and the ability to work constructively with multidisciplinary teams are important. Applicants should ensure that their education, experience, registration or licensing status meets the requirements applicable to the position and UAE healthcare regulations.