Assistant Manager, Security Operation & Incident Management (UAE National)

Support security operations and incident management by coordinating monitoring, response, escalation and remediation activities across the bank’s technology environment. This position is suited to a professional who can combine sound judgement, customer or stakeholder focus and disciplined execution in a regulated banking environment.

Role Context

This role contributes to a professional banking environment where accuracy, responsible decision-making, customer focus and effective collaboration are essential. The position offers the opportunity to work with experienced teams, support business priorities and contribute to sustainable service and operational outcomes.

Key Responsibilities

• Coordinate the identification, triage, escalation and tracking of information-security incidents.
• Work with security operations, technology and business teams to contain and resolve incidents effectively.
• Review alerts and incident information to assess impact, priority and required response actions.
• Maintain incident records, timelines, evidence and management reporting in accordance with procedures.
• Support incident investigations, root-cause reviews and post-incident improvement activities.
• Contribute to security monitoring, operational readiness and response-process enhancements.
• Ensure activities follow security policies, risk requirements and applicable regulatory expectations.

Requirements

• Bachelor’s degree in information security, computer science, technology or a related field.
• Relevant experience in security operations, incident response, SOC or cybersecurity.
• Knowledge of security monitoring, incident-management processes and risk controls.
• Strong analytical, communication and coordination skills.

What You’ll Bring

The successful candidate should demonstrate professionalism, ownership, clear communication and a practical approach to solving problems. Strong collaboration skills and the ability to manage priorities are important, along with respect for confidentiality, controls and service standards. Candidates should be comfortable working with multiple stakeholders and using data, documentation and business information to support sound decisions. A proactive attitude, willingness to learn and commitment to delivering dependable results will be valued in the role.

Employment Details

• Company: Commercial Bank of Dubai
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Experience: 4 - 7 Years