Assistant Manager-Facilities Management Soft Services
Job role insights
Date posted
September 26, 2026
Hiring location
Dubai
Career level
Mid-Senior
Qualification
Bachelor Degree / Equivalent; BICSc Certificate
Experience
7 Years
Quantity
1 person
Gender
Any
Description
Transguard Group is recruiting an Assistant Manager – Facilities Management Soft Services in Dubai. The role supports daily Total Facilities Management operations with a particular focus on cleaning services, workforce supervision, service quality, customer satisfaction, compliance, and continuous improvement. The position works closely with the Account Manager and operational teams to maintain agreed service levels, close planned and service requests on time, manage resources, and resolve customer issues professionally.
Key Responsibilities
- Support daily cleaning and soft-services operations and maintain expected client service standards.
- Assist with budgets, expenses, cleaning supplies, equipment, and resource optimization.
- Inspect facilities regularly, identify service gaps, and implement corrective actions.
- Handle customer complaints and concerns relating to cleanliness and service quality.
- Plan daily cleaning schedules and allocate manpower efficiently with the Account Manager.
- Supervise, train, coach, and provide feedback to cleaning teams.
- Ensure preventive maintenance plans and service requests are closed within agreed targets.
- Maintain attendance, performance, incident, and operational records.
- Promote health and safety compliance and keep teams informed about safe working practices.
- Monitor industry trends, cleaning technologies, methods, and equipment to improve efficiency.
Requirements
- 7+ years of facilities-management experience in a managerial position.
- 2+ years of mall-management experience in a managerial position.
- Bachelor’s degree or equivalent in Facilities Management and BICSc training certificate.
- Knowledge of heavy-duty cleaning machines, chemicals, procedures, and methods.
- Proven project-management and continuous-improvement experience with commercial and contract awareness.
Employment Details
- Company: Transguard Group
- Location: Dubai, United Arab Emirates
- Employment Type: Full Time
- Seniority: Mid-Senior Level
Skills
Country
UAE
Region
MENA
select-type
Full Time
Interested in this job?
10 days left to apply
Beware of job scams and fraud! Never pay anyone for a job application, interview, visa processing or job offer. Disclaimer: RecruitArabia.com is a job information platform, not an employer or recruitment agency, and takes no part in hiring. We make reasonable efforts to list genuine jobs but cannot guarantee the accuracy or availability of every posting, so please verify employer details through official sources before sharing personal information. We never charge job seekers any fees and are not responsible for fraud or loss involving employers or third parties. Suspicious listing? Report it above or email us at admin@recruitarabia.com.
