Digital Product Owner

Abu Dhabi Commercial Bank is seeking a Digital Product Owner to support digital banking initiatives through research, analysis and performance monitoring. This opportunity is suited to an early-career professional who can combine analytical thinking with an interest in banking, technology and customer experience. The role supports the assessment of digital initiatives, preparation of business cases and identification of opportunities to improve digital propositions and customer journeys.

Key Responsibilities

• Monitor digital sales and relevant performance measures to determine whether initiatives are delivering expected business results.
• Identify performance gaps and support recommendations for corrective actions and optimisation.
• Conduct market research and competitor benchmarking and translate findings into useful recommendations for digital banking.
• Support analysis of digital channels, customer experience, operating models and innovation opportunities.
• Assist with business-case preparation by gathering data, estimating impact, defining KPIs and establishing baselines.
• Track expected benefits and support reporting for digital initiatives.
• Use approved AI and productivity tools for research, summarisation, analysis and drafting while validating outputs and protecting confidential information.
• Work with stakeholders to structure findings clearly and support evidence-based product decisions.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, Computer Science, Engineering, Data Analytics or a related field.
• 0–2 years of experience in banking, consulting, business analysis, digital transformation, strategy, fintech, product ownership or financial services.
• Internship, graduate programme or analyst experience in relevant sectors is advantageous.
• Strong analytical and problem-solving ability with good research and documentation skills.
• Basic understanding of banking products, digital channels, customer journeys and financial services.
• Ability to analyse trends, customer behaviour and digital performance indicators.

Employment Details

• Company: Abu Dhabi Commercial Bank
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time