Teller (UAE Nationals Only)

The Teller supports daily branch banking by serving customers and processing routine financial transactions accurately. The role includes receiving deposits, paying withdrawals, handling cheques and processing customer payments while following the bank’s procedures. Tellers are an important point of contact for customers visiting a branch and are expected to combine efficient transaction handling with courteous service, care with cash and attention to regulatory requirements. The role requires care at every stage of a transaction because cash differences, incomplete records or missed controls can affect customers and branch operations. A dependable teller maintains an organised work area, follows verification steps and asks for guidance whenever a transaction falls outside normal procedures.

Key Responsibilities

• Welcome customers, understand the purpose of each visit and provide prompt, polite assistance.
• Process cash deposits, withdrawals and payment transactions accurately and in line with approved procedures.
• Handle cash and cheques carefully and verify transaction details before completing each request.
• Maintain the cash drawer and balance it at the end of the working day.
• Assist customers with international currency exchange requests within the bank’s authorised process.
• Explain basic transaction requirements and direct customers to the appropriate colleague when further support is needed.
• Follow banking policies and regulations, and escalate unusual transactions or customer issues to a supervisor.

Qualifications and Requirements

• UAE National status is an explicit eligibility condition.
• The accessible role information does not specify a minimum academic qualification or number of years of experience.
• Applicants should be comfortable with customer-facing branch work and the accurate handling of financial transactions.

Skills and Competencies

• Numerical accuracy and attention to detail.
• Customer service and clear communication.
• Integrity, confidentiality and the ability to follow operational controls.

Employment Details

United Arab Emirates. UAE National eligibility applies; a specific branch is not designated.