Service Delivery Manager (Infrastructure Lead)
Job role insights
Date posted
November 10, 2026
Hiring location
Abu Dhabi
Career level
Senior
Qualification
Bachelor Degree in Computer Science Engineering or a related discipline Information Technology
Experience
engineering or technology delivery including at least 5 years leading infrastructure workstreams in complex banking or financial-services transformations Minimum 10 years in enterprise infrastructure architecture
Gender
Any
Description
Lead infrastructure architecture and delivery for a major core banking transformation programme. The Infrastructure Lead translates application, integration, data, security, availability and performance requirements into a complete infrastructure design and delivery roadmap. The role covers capacity planning, technology environments, database and network enablement, cloud governance, resilience, security, performance testing and production readiness. It requires significant experience delivering mission-critical platforms in banking or financial services, including complex migrations and multi-vendor programmes.
Key Responsibilities
- Define the infrastructure strategy, target architecture and delivery roadmap for the core banking transformation.
- Translate application, integration, data, security, availability and performance needs into end-to-end infrastructure designs.
- Own capacity forecasts and infrastructure sizing for development, testing, training, production and disaster recovery environments.
- Coordinate provisioning of compute, operating systems, databases, storage, backup, middleware, container platforms and supporting tools.
- Lead database resilience, high availability, backup, recovery, replication and performance requirements with technical teams and vendors.
- Coordinate data centre, network, firewall, load balancer, DNS, connectivity and third-party integration requirements.
- Govern private, public and hybrid cloud deployment, including landing zones, identity, security, connectivity and cost controls.
- Lead infrastructure readiness for migration rehearsals, testing, production cutover and hypercare, including rollback and recovery planning.
Requirements and Experience
- At least ten years of enterprise infrastructure architecture, engineering or technology delivery experience is required.
- At least five years leading infrastructure workstreams in complex banking or financial-services transformation programmes.
- Experience delivering mission-critical data centre and cloud environments, multi-vendor solutions, non-functional testing, migration and cutover is essential.
- Strong knowledge of compute, Linux and Windows, virtualisation, storage, databases, networking, cloud, high availability and disaster recovery.
- Relevant cloud, ITIL, programme-management, enterprise architecture, database or information-security certifications are preferred.
Qualifications
- A bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline is required. A master’s degree is advantageous.
Skills and Competencies
- Enterprise infrastructure architecture and capacity planning.
- Cloud, network, database and data centre platforms.
- Operational resilience, security and disaster recovery.
- Migration leadership, vendor governance and executive communication.
Skills
select-type
Full Time
Interested in this job?
45 days left to apply
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