Product Support Officer (UAE Nationals Only)

Product Support Officer (UAE Nationals Only)

Job Overview

This banking opportunity is designed for professionals seeking to build their career in a structured financial-services environment. This opportunity is designated for UAE Nationals. The successful candidate will contribute to reliable customer service, operational efficiency, risk management and strong internal controls, depending on the function. The role requires professionalism, accuracy, confidentiality and a clear commitment to established banking procedures and service standards.

Key Responsibilities

• supporting the management and delivery of banking products by coordinating stakeholders, monitoring product performance, maintaining product information, reviewing customer and market needs, and helping ensure products operate within approved governance and risk requirements.
• Maintain accurate records, documentation and system updates while protecting confidential customer and business information.
• Follow internal policies, operational procedures, risk controls and applicable regulatory requirements relevant to the assigned function.
• Work closely with colleagues and other departments to resolve queries, complete requests and meet agreed service levels.
• Prepare or contribute to reports, trackers, management information and other documentation required by the team.
• Identify process gaps, errors or exceptions and escalate matters appropriately to the responsible stakeholders.
• Support continuous improvement initiatives and contribute to a positive customer and employee experience.

Job Requirements

Bachelor’s degree in business, finance, economics, marketing or a related field with relevant banking or product experience. Strong analytical, communication, coordination and product-management skills are preferred.

Candidate Profile

• Strong attention to detail and the ability to work accurately with confidential information.
• Good written and verbal communication skills with a professional approach to stakeholder interaction.
• Ability to prioritize tasks, meet deadlines and work effectively in a regulated banking environment.
• Comfortable using digital systems, Microsoft Office and role-specific banking applications.
• Demonstrated integrity, teamwork, accountability and willingness to learn.

Key Skills

Product management, banking products, market analysis, stakeholder management, reporting, customer needs, governance.

About the Employer

This opportunity is with a major banking organization operating in the United Arab Emirates. The employer offers a range of retail, commercial, wealth and corporate banking services and provides employees with opportunities to work across customer-facing, operational, risk, compliance and business functions. Applicants should review the original vacancy for the latest role-specific information, eligibility conditions and recruitment updates.

Job Details

• Job Title: Product Support Officer (UAE Nationals Only)
• Location: United Arab Emirates
• Employment Type: Full Time
• Sector: Banking & Financial Services
• Eligibility: As specified in the original vacancy

How to Apply

Interested candidates should apply through the related LinkedIn job posting. Review the original vacancy carefully before submitting your application and ensure that your CV and supporting information accurately reflect your qualifications and experience.