Manager Cabin Appearance
Job role insights
Date posted
October 13, 2026
Hiring location
Abu Dhabi UAE
Career level
Senior
Qualification
Diploma-level qualification of two years or more plus relevant cabin or service operations experience
Experience
5 - 7 Years
Quantity
1 person
Gender
Any
Description
The Manager, Cabin Appearance oversees operational standards and service delivery for aircraft cabin appearance. The role provides direction to ensure operations run safely, reliably and on time, with prompt action when issues, delays or disruptions arise. It also coordinates with outstations and external operating partners, monitors service-quality issues, and maintains control over related purchasing and invoicing activities.
Key Responsibilities
- Direct day-to-day cabin-appearance operations and guide teams to deliver consistent service in line with operational standards.
- Intervene when issues, delays or disruptions affect cabin appearance and coordinate timely resolution.
- Support outstations by responding to queries and helping clarify cabin-appearance requirements.
- Monitor OCRs and GSRs raised against cabin-appearance functions or staff, and route issues to the appropriate stations, teams or stakeholders for corrective and preventive action.
- Check that other-airline cabin-appearance standards and equipment are maintained in accordance with service-level agreements.
- Review external operating partner and ground-handling-agent invoices for accuracy and timely processing.
- Review and approve purchase orders raised for the cabin-appearance function.
- Maintain a focus on safety, service reliability, stakeholder coordination and operational performance.
Requirements and Qualifications
- Minimum diploma-level qualification of two years or more.
- Five to seven years of relevant work experience.
- Ability to coordinate operations, follow service-level standards, investigate service issues and communicate effectively with multiple stakeholders.
- Strong organisation, follow-through and decision-making in a time-sensitive operating environment.
Key Skills
Cabin appearance operations, service-quality monitoring, supplier coordination, corrective action tracking, invoice review, purchase-order control and operational problem-solving.
Employment Details
- Company: Etihad
- Location: Abu Dhabi, United Arab Emirates
- Employment Type: Full Time
Skills
select-type
Full Time
Interested in this job?
23 days left to apply
Beware of job scams and fraud! Never pay anyone for a job application, interview, visa processing or job offer. Disclaimer: RecruitArabia.com is a job information platform, not an employer or recruitment agency, and takes no part in hiring. We make reasonable efforts to list genuine jobs but cannot guarantee the accuracy or availability of every posting, so please verify employer details through official sources before sharing personal information. We never charge job seekers any fees and are not responsible for fraud or loss involving employers or third parties. Suspicious listing? Report it above or email us at admin@recruitarabia.com.