Associate Vice President – Scrum Master, Everyday Banking

The Associate Vice President – Scrum Master supports cross-functional teams delivering Everyday Banking capabilities. The role enables predictable delivery, effective collaboration, and continuous improvement by facilitating Agile practices, resolving impediments, and helping teams align work with business outcomes.

Key Responsibilities

• Facilitate sprint planning, daily stand-ups, reviews, retrospectives, and backlog-refinement sessions.
• Work with product owners to clarify priorities, dependencies, acceptance criteria, and delivery goals.
• Identify blockers and coordinate with stakeholders to resolve risks and cross-team dependencies.
• Track sprint progress, delivery predictability, quality, and improvement actions using appropriate metrics.
• Promote transparent communication among business, design, technology, testing, and operations teams.
• Coach teams in Agile principles and help establish practical working agreements.
• Support release planning and communicate delivery status, risks, and decisions to stakeholders.

Requirements and Qualifications

Relevant experience leading Agile delivery or serving as a Scrum Master in banking, digital products, or complex technology environments is beneficial. Candidates should demonstrate facilitation, conflict resolution, coaching, planning, and stakeholder communication skills. Familiarity with Scrum or Kanban, delivery tools, dependency management, and product development practices is useful.

Skills

• Clear communication and effective stakeholder coordination.
• Analytical thinking, accuracy, and structured problem-solving.
• Ability to prioritise work, document outcomes, and follow established controls.
• Commitment to customer service, confidentiality, and continuous improvement.

Employment Details

This is a full-time opportunity with RAKBANK in the United Arab Emirates. The exact work arrangement, salary, benefits, and any additional eligibility conditions should be confirmed through the application listing. Applicants should ensure that their experience and qualifications match the position and provide accurate information in their application.