ICT – Sales Account Manager

Overview Of The Role

The role is pivotal for driving sales and managing client accounts within the information communication technology enterprise business sectors. The holder will be responsible for promoting and selling our comprehensive range of information communication technology solutions to prospective clients. This role requires a deep understanding of information communication technology products, excellent communication skills, and a proven track record in sales.

What You Will Do

• Sales Revenue.
• Customer Acquisition.
• Customer Retention.
• Profit Margins.
• Upselling and Cross-selling.
• Sales Pipeline Management.

Behavioural Competencies

Required skills to be successful:

• Relationship-building.
• Solution selling.
• Communication.
• Leadership.
• Customer engagement

What Equips You For The Role

Minimum Qualifications and Knowledge:

• Bachelor's degree in computer science, engineering, business, or related field.
• Minimum Experience: 10 plus years of experience

Job-Specific Skills

• Proven experience as an ICT sales account manager or in a similar role in the ICT industry/ enterprise technology.
• Arabic is a plus.
• Strong knowledge of ICT products and services, such as hardware, software, cloud, network, security, and telecommunications.
• Excellent communication, presentation, and negotiation skills.
• Ability to build rapport and trust with clients and influence their decision-making.
• Customer-oriented, with a passion for delivering high-quality solutions and service.
• Self-motivated, with a results-driven and problem-solving attitude.
• Team player with good collaboration and coordination skills.
• Proficient in Microsoft Office, CRM software, and other relevant tools.
• Willingness to travel and work flexible hours.

About Al-Futtaim Engineering & Technologies

Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.

The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.

The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.

These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.