Services Specialist – General Operations Support (UAE National)

This Services Specialist role provides operational and administrative coordination for service activities in Abu Dhabi. The specialist helps teams manage order progress, supplier communication, parts and repair needs, transaction updates, billing information, and routine reporting. The work supports dependable service execution by keeping records accurate, following up on commitments, and helping colleagues resolve delays before they affect customers.

Key Responsibilities

• Coordinate assigned service-operations tasks and keep action lists, milestones, and transaction statuses current.
• Follow up on purchase orders, service parts, repair activities, and supplier responses to support timely execution.
• Liaise with service, finance, supply-chain, and customer-facing colleagues on missing information or changing requirements.
• Support invoice preparation, billing checks, documentation, and reconciliation of operational records as assigned.
• Maintain ERP entries and reports so the team can monitor workload, delays, and pending decisions.
• Escalate risks or exceptions to the relevant owner and assist with resolving routine process issues.
• Contribute ideas to standardise procedures, reduce rework, and improve the accuracy of service administration.

Requirements and Qualifications

• UAE national eligibility is specified for this opening.
• A background in business administration, operations, logistics, finance support, or a related area is useful.
• Familiarity with purchase-order processes, ERP systems, invoicing, or service coordination is beneficial.
• Ability to work accurately with transaction details and follow a number of open items at once.
• Good communication skills and a service-oriented approach to internal and external stakeholders.

Skills

• Organised task management and consistent follow-through.
• Careful data entry, record keeping, and report preparation.
• Collaborative work across service, finance, and supply-chain teams.
• A problem-solving mindset focused on timely and accurate execution.

Employment Details

• Company: Baker Hughes
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Eligibility: UAE National