GUEST RELATIONS EXECUTIVE

Job description / Role

Position Title: Guest Relations Executive
Employment Type: Full Time
Salary: up to 8,000 AED all inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
The hiring company is one of the largest and fastest growing chain of renowned restaurants in the UAE

Job Role:
Welcome guests in a friendly and professional way
Address and escalate customer complaints
Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
Respond to guests needs and anticipate their unstated ones
Expect and react promptly to guests’ requirements and inquires