Store Supervisor – Sports

The Store Supervisor - Sports supports the sales team and daily store operation, helping deliver strong customer service, sales performance, and compliance with retail procedures. The role provides floor-level leadership, checks presentation and pricing, supports stock accuracy, and helps resolve customer and operational issues.

Key Responsibilities

• Support store sales targets and help organise staff coverage during trading hours.
• Carry out operational checks and help ensure store procedures are followed.
• Coordinate after-sales processes and ensure repairs and returns follow the correct policy.
• Assist customers, handle complaints, and maintain professional service standards.
• Check product displays, visual standards, pricing, and promotional execution.
• Review sales and stock information, maintain records, and support invoice and cash-handling processes.
• Help maintain inventory accuracy, prevent loss, and keep the store clean and orderly.

Requirements and Qualifications

• Relevant retail or customer-service experience.
• Ability to support and guide team members in a busy store environment.
• Understanding of sales targets, stock handling, POS activity, and visual standards.
• Strong communication, organisation, and problem-solving skills.
• Flexibility to work retail shifts as required.

Relevant Skills

• Floor supervision, customer service, and sales support.
• Inventory checks, visual merchandising, and store administration.
• Communication, teamwork, and attention to detail.

Employment Details

This is a full-time opportunity based in Dubai, United Arab Emirates. The successful candidate should follow the procedures relevant to the position, keep required records accurate, and coordinate professionally with colleagues and supervisors. Salary and any additional contractual terms should be confirmed during recruitment; no salary figure is added here because a verified amount was not available.

Working Approach

The role also calls for reliable follow-through, professional communication, accurate records, and a practical approach to resolving day-to-day issues. The employee is expected to work cooperatively with colleagues, share important updates with the relevant supervisor, and maintain service, safety, and quality standards as business priorities change. Applicants should make their relevant experience, licences, technical knowledge, and examples of work clear when discussing their suitability for the position.