Trade Finance Operations Officer (Maternity Cover)

The Trade Finance Operations Officer will manage the day-to-day operational activities of the trade-finance business. The role supports the full transaction cycle, including customer onboarding, disbursements, settlements and facility utilisation follow-up. It requires careful handling of financial and customer information, sound process knowledge and close coordination with clients and internal teams to ensure transactions are completed accurately and in line with relevant control requirements.

Key Responsibilities

• Manage routine operational activities and provide subject-matter support for trade-finance processes.
• Review customer onboarding information and support the completion of required documentation and checks.
• Process or coordinate disbursements and settlements in accordance with approved procedures and transaction requirements.
• Monitor facility utilisation and follow up with clients to clarify outstanding information or transaction requirements.
• Respond to customer and internal queries with patience, accuracy and appropriate escalation.
• Ensure records, approvals and transaction documents are complete and properly maintained.
• Follow internal controls and applicable Know Your Customer and Anti-Money Laundering requirements.
• Work with relevant teams to resolve processing issues and maintain a reliable service for customers.

Requirements and Qualifications

• A bachelor’s degree in Finance, Business Administration, Marketing, Accounts, Banking or an equivalent discipline is required.
• Knowledge of trade-finance products and KYC and AML guidelines is expected.
• The ability to work independently, manage daily transactions and handle customer queries professionally is important.
• This is a maternity-cover position; the exact cover period is not stated in the available job details.

Required Skills

• Trade finance operations and transaction processing
• Customer service and client follow-up
• KYC, AML and documentation controls
• Problem-solving and issue resolution
• Accuracy, organisation and independent working

Employment Details

Employer: DP World. Location: Dubai, United Arab Emirates. Employment arrangement: maternity cover. The cover period is not specified in the job information.