Senior Technical Engineer – Adoption and Digital Enablement – Emiratisation

Job role insights

  • Date posted

    October 20, 2026

  • Hiring location

    Dubai UAE

  • Career level

    Executive

  • Quantity

    1 person

  • Gender

    Any

Description

The Senior Technical Engineer for Adoption and Digital Enablement helps employees make effective use of workplace technology and digital tools. The role combines change enablement, user education, communications and adoption measurement, with a focus on practical use of Microsoft 365 and emerging technologies.

Key Responsibilities

  • Create user-focused training materials, guides, presentations and knowledge articles.
  • Facilitate workshops, demonstrations, forums and other adoption sessions.
  • Support adoption of SharePoint, Teams, Power Platform, Copilot and related workplace tools.
  • Partner with stakeholders to identify user needs and plan targeted enablement activities.
  • Track adoption metrics, feedback and recurring issues to improve digital experiences.

Requirements and Qualifications

  • Bachelor’s degree or equivalent in IT, digital workplace, communications, learning or a related area.
  • Five or more years in end-user technology adoption, digital workplace or change enablement.
  • Practical familiarity with Microsoft 365 tools and user-facing digital services.
  • Experience creating learning content and facilitating groups or workshops.

Skills

  • Clear facilitation, presentation and written communication.
  • Ability to translate technical features into user benefits.
  • Stakeholder management and change adoption planning.
  • Comfort using data and feedback to measure impact.

Employment Details

Emiratisation role focused on digital workplace adoption and enablement. Familiarity with AI and automation use cases is useful. The role is based in Dubai, United Arab Emirates unless the recruitment team specifies another location. Salary, working hours, benefits and reporting arrangements depend on the employment terms for this vacancy and are not assumed here. Candidates should confirm any required licences, education, experience, language, nationality, medical fitness, shift availability or screening conditions before applying. Successful candidates should work collaboratively, follow documented standards, protect confidential information and raise safety, compliance or service concerns promptly. Responsibilities may evolve with operational demand and the needs of the assigned team.

select-type

Full Time

Interested in this job?

45 days left to apply

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