Senior Sales Supervisor (ice cream)

The senior sales supervisor leads sales execution for an ice-cream portfolio, supporting distribution, outlet coverage and product availability across the assigned territory. The role supervises sales activities, monitors performance and coordinates with distribution teams to meet commercial targets and maintain product handling standards. This position is part of ice-cream sales supervision and distribution and contributes to reliable, professional day-to-day delivery. The successful candidate will follow established procedures, maintain accurate information and work collaboratively with colleagues to achieve agreed standards.

Key Responsibilities

The main responsibilities include the following:

• Set route and outlet priorities, monitor target achievement and maintain effective customer coverage.
• Coach sales representatives on product knowledge, customer service, order taking and merchandising standards.
• Review sales, distribution, availability and returns data to identify gaps and opportunities.
• Coordinate with delivery and cold-chain teams to address stock, delivery or product-condition concerns.
• Prepare sales reports and support promotions, new product launches and customer negotiations.

A practical understanding of the function, sound prioritisation and timely escalation will help protect quality, safety, cost and customer commitments.

Requirements and Qualifications

• Experience in sales supervision or FMCG distribution is relevant.
• Ice-cream, frozen food or temperature-controlled distribution experience is an advantage.
• Candidates should be confident coaching teams, analysing sales figures and coordinating routes.
• Customer focus, communication and disciplined field execution are important.

Candidates should show relevant experience, learn local procedures quickly and meet any required statutory or professional standards.

Skills and Competencies

The role calls for practical sales leadership, route planning, negotiation and close attention to product availability. Supervisory follow-through and cooperation with distribution teams help protect customer service and product quality.

Employment Details

Employer: Almarai. Work location: Dammam, Saudi Arabia. Employment terms, working schedule, compensation and benefits should be confirmed with the employer during recruitment.