Registration Manager

Job Overview

Khalifa University seeks a Registration Manager to lead student enrollment and academic records management across academic partners. The role establishes consistent registration procedures and academic calendars, maintains accurate centralized records, and ensures that records and reporting meet institutional requirements. The manager also coordinates policies, operating plans, systems, and service quality across stakeholders.

Key Responsibilities

• Lead registration and enrollment processes across academic partners and maintain consistent procedures and academic calendars.
• Oversee academic record management, data quality, and the accuracy of information used for decisions and external reporting.
• Develop and update departmental policies, workflows, service standards, and operating procedures in line with university goals.
• Coordinate with academic partners and internal teams to resolve registration issues and maintain consistent records.
• Monitor operational performance, identify process gaps, and introduce improvements that increase reliability and efficiency.
• Prepare reports and ensure information is documented, protected, and available to authorized stakeholders when required.
• Guide team members, balance workloads, communicate priorities, and support a consistent student-administration experience.

Requirements and Qualifications

• A bachelor’s degree in Education Administration, Management Information Systems, Information Technology, Computer Science, or a related field is required.
• A master’s degree is preferred.
• A minimum of ten years of relevant experience is required.
• Candidates should have strong relationship-building skills and be proactive, adaptable, and comfortable with additional responsibilities.
• Experience with student administration, data governance, academic records, process control, or institutional reporting is important.

Key Skills

• Academic records governance, student registration, and process improvement.
• Data accuracy, reporting, calendar management, and digital systems coordination.
• Leadership, communication, stakeholder engagement, and problem-solving.

Work Approach

The successful candidate is expected to work professionally with colleagues and stakeholders, maintain reliable records, communicate progress clearly, and follow applicable university policies. Careful planning, responsible handling of information, attention to quality, and a willingness to improve processes will help support consistent outcomes in this role.

Employment Details

• Company: Khalifa University
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Functional Area: Higher Education, Student Administration, Academic Records, Management