Marina Workshop Clerk

The Marina Workshop Clerk provides administrative, operational and logistical support to the marina workshop and service team at Park Hyatt Dubai. The role helps ensure that customer requests, service jobs, work orders and workshop records are documented accurately and followed through. It acts as a coordination point between service advisors, technicians, procurement, finance, marina operations and customers. The position is important to keeping workshop activity organised, supporting timely service delivery and maintaining clear records for operational and financial control.

Key Responsibilities

• Prepare service quotations and assist with estimates for workshop clients under the guidance of service advisors.
• Create, update and maintain job cards, work orders and service requests in the workshop management system.
• Open service jobs after customer approval, monitor progress and provide daily status updates.
• Track vessel arrivals, haul-outs, launches, maintenance schedules and technician allocations.
• Receive customer enquiries by phone, email or in person, assist with bookings and follow up on approvals.
• Support invoicing and payment processing, verify supporting documents and help compile job-costing and service reports.
• Maintain records of technician labour hours, parts used, service history, warranty claims and vessel movements.
• Keep physical and electronic files organised and assist with internal or external audit preparation.

Requirements and Qualifications

• Administrative or workshop coordination experience; the posting refers to approximately 2–5 years of administrative experience.
• Experience working with ERP or workshop management systems is important.
• Knowledge of invoicing, cost tracking, data entry and document control is beneficial.
• Strong organisation, time management, attention to detail and multitasking skills are required.
• Confident communication and the ability to work cooperatively with customers and technical teams are important.

Skills and Personal Attributes

The ideal candidate is methodical, confident and service-minded, with the ability to keep several job records and follow-up tasks moving at the same time. Accuracy, time management, teamwork and clear communication are central to the position. Experience with customer records, document archiving and workshop administration will be useful.

Employment Details

This is a full-time position at Park Hyatt Dubai in Dubai, United Arab Emirates. The role supports marina workshop operations and involves regular coordination with technical colleagues, customers and hotel support departments. Apply using the external job link.