Field Service Engineer

ABB is recruiting a Field Service Engineer to support customers in Jeddah, Saudi Arabia. The role is part of the Service business and focuses on improving the availability, reliability and operating life of electrical products and installations. The engineer will perform field activities of low to medium complexity while following approved procedures, quality requirements and safety standards. The position involves installation, testing, commissioning, maintenance and fault resolution for medium- and low-voltage equipment, together with direct communication with customers at their facilities.

Key Responsibilities

• Install, test and commission medium- and low-voltage systems and switchgear in accordance with customer orders and agreed schedules.
• Program and test protection relays, prepare material lists and confirm that required parts and equipment are available and suitable.
• Carry out on-site and remote service work, identify technical or process faults and recommend corrective measures.
• Work with customers to identify operational improvements, reduce recurring problems and improve equipment performance.
• Prepare service records and customer reports, and obtain the necessary customer approvals after completing work.
• Use appropriate tools and test equipment, and follow occupational health and safety procedures throughout each assignment.

Requirements and Qualifications

• More than five years of experience in service-oriented technical roles.
• Bachelor’s degree in Electrical or Electronic Engineering.
• Practical skills in testing and commissioning MV/LV electrical products.
• Strong understanding of occupational health and safety and safe field-service practices.

Skills and Employment Details

Technical support, troubleshooting, process improvement and technical sales support are useful capabilities for this position. Candidates should be able to communicate clearly in English, work methodically and respond to customer needs with a sense of urgency. This is a full-time, on-site opportunity in Jeddah, Saudi Arabia, and is open to applicants of any nationality who satisfy the technical and experience requirements.