EGC Support Services Manager | Emirati Talent

Majid Al Futtaim is recruiting for EGC Support Services Manager | Emirati Talent in Dubai, United Arab Emirates. The Support Services Manager coordinates government relations and employee support activities, including visa processing, travel services and related administration. The aim is to provide accurate, timely support to employees and executives while ensuring work follows UAE requirements and company procedures. The successful applicant will help maintain dependable service and contribute to agreed operational or business priorities.

Key Responsibilities

• Oversee employee visa applications, renewals, supporting documents, embassy submissions and other government-related transactions as applicable.
• Coordinate business travel, including flights, accommodation, transport and travel documentation, while following approval and budget procedures.
• Maintain working relationships with government offices, embassies, travel providers and internal stakeholders to resolve service matters.
• Monitor turnaround times, service issues, records and reports, identifying opportunities to simplify processes and improve employee experience.
• Lead and coordinate PRO, travel or establishment-support activities and maintain clear service standards for the team.

Requirements and Qualifications

• Experience in government relations, PRO services, travel administration, employee services or a related operational support function.
• Working knowledge of UAE administrative processes and the importance of accurate documentation and deadlines.
• Strong coordination and people-management skills, including the ability to handle confidential information appropriately.
• The Emirati Talent label indicates this vacancy is intended for UAE national talent.

Skills and Competencies

Relevant strengths include service management, government liaison, documentation control, travel coordination, compliance awareness, communication and process improvement. The role also benefits from sound judgement, a willingness to learn, dependable follow-through and a professional approach when working with colleagues and customers.

Employment Details

Employer: Majid Al Futtaim. Location: Dubai, United Arab Emirates. The role is listed as a full-time opportunity in the job import template. Compensation and any additional benefits should be discussed during the recruitment process. Please use the application link provided for this specific vacancy and review the role details before submitting your application.