Digital Transformation Ambassador
Job role insights
Date posted
October 25, 2026
Hiring location
UAE
Career level
Mid Level
Quantity
1 person
Gender
Any
Description
The Digital Transformation Ambassador helps teams understand and adopt digital tools and improved ways of working. The role supports communication, practical learning and feedback collection so that process changes become useful in daily operations. It acts as a bridge between digital initiatives and the employees who use them.
Key Responsibilities
- Explain relevant digital initiatives and demonstrate how tools support everyday work.
- Encourage adoption by sharing guidance, answering basic questions and signposting support.
- Gather user feedback and communicate barriers, recurring questions or improvement ideas.
- Coordinate with project teams and colleagues during pilots, rollouts or process changes.
- Support learning activities and reinforce responsible use of business systems and information.
Requirements and Qualifications
Candidates should communicate confidently, be comfortable learning digital tools and work well with people from different teams. Experience in process improvement, training or change support is useful. Curiosity, patience and responsible handling of information are important.
Skills and Competencies
- Communication and peer support.
- Digital confidence and willingness to learn.
- Feedback collection and issue escalation.
- Change awareness and collaborative working.
Work Approach
Use clear examples, listen to concerns and distinguish a training question from a technical fault. Share verified guidance, protect business information and follow the agreed escalation route for unresolved issues.
Performance Expectations
Success means colleagues understand the purpose of a change, users know where to get help and practical feedback reaches the project team. The role should encourage adoption without overstating capabilities or bypassing approved controls.
Employment Details
This is a full-time opportunity with Al Ghurair in the United Arab Emirates. Discuss work arrangements, benefits and compensation during recruitment. Use the application link associated with this role to apply.
Role Priorities
Prioritize digital transformation and change management, keep the work area and records organized, and communicate clearly with colleagues. Follow approved procedures, flag unexpected issues early and confirm that assigned tasks meet the expected quality and safety requirements before handover.
Skills
select-type
Full Time
Interested in this job?
37 days left to apply
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