Business Development Manager

Aramex is seeking a commercially minded Business Development Manager in Dubai to grow revenue by winning new customers and developing existing accounts. The position focuses on understanding customer needs, matching them with suitable logistics services and building long-term partnerships. The successful candidate will combine a disciplined sales pipeline with practical market knowledge and a customer-focused approach.

Key Responsibilities

• Develop and qualify leads through direct prospecting and coordinated marketing activity across assigned customer segments and territories.
• Build a clear understanding of customer objectives and recommend logistics solutions that align with service needs, operating models and growth plans.
• Strengthen existing accounts by identifying cross-selling opportunities, additional products and new regions where the customer relationship can grow.
• Prepare commercial proposals, present service value, negotiate terms and guide opportunities through the sales process to closure.
• Maintain an accurate pipeline and sales forecast, documenting customer activity and progress against agreed revenue objectives.
• Work with operations, customer service and relevant commercial teams to support a smooth handover and consistent service after a sale.

Requirements and Qualifications

• Bring relevant business development or B2B sales experience, ideally in logistics, supply chain or a service-led commercial environment.
• Demonstrate the ability to develop prospects, manage a sales cycle and build trusted relationships with decision-makers.
• Use customer and market information to identify opportunities, prepare proposals and support commercially sound decisions.
• Use sound judgement, keep records accurate and follow relevant policies, confidentiality expectations and internal controls.
• Relevant education, technical training or equivalent practical experience in the field is beneficial; any mandatory credential should be confirmed before applying.

Skills

• Lead Generation, Customer Acquisition, Consultative Selling, Negotiation and related practical methods relevant to the position.
• Clear written and verbal communication with colleagues, customers and other stakeholders.
• Organisation, careful documentation and the ability to manage priorities and deadlines.
• A collaborative approach to problem-solving, continuous improvement and responsible decision-making.

Employment Details

• Company: Aramex
• Location: Dubai, UAE
• Employment Type: Full Time
• Function: Business Development

Application

Applicants can review the role details and submit their application through the online application page.