Senior Business Rules and Operations Manager
Job role insights
Date posted
November 4, 2026
Hiring location
Makkah Region Saudi Arabia
Quantity
1 person
Gender
Any
Description
Improves business processes and operating models through structured analysis, clear rules and performance insight. The Senior Business Rules and Operations Manager supports revenue-cycle and operational functions by identifying process opportunities, developing scalable ways of working and building organisational capability.
Key Responsibilities
- Review business rules and workflows to identify inconsistency, duplication and simplification opportunities.
- Lead improvement initiatives supporting efficiency, accuracy, service quality and revenue-cycle performance.
- Use operational data to identify trends, investigate variances and support decisions.
- Develop scalable operating models, governance practices and process documentation.
- Coordinate with business owners, technology teams and leaders to implement changes.
- Build capability through guidance, training and knowledge transfer.
- Monitor outcomes and recommend adjustments to strengthen operational resilience.
Requirements and Qualifications
A background in business operations, management, finance, healthcare administration or a related discipline is relevant. The senior level requires experience in process improvement, operational management or transformation. Analytical skills, revenue-cycle understanding and cross-functional change leadership are valuable.
Skills and Competencies
- Business process management
- revenue-cycle operations
- business rules
- operational analytics
- process optimisation
- change leadership
- performance management
- knowledge transfer
Role Expectations
Improvement initiatives need clear owners, measurable outcomes and practical adoption plans. The manager should connect policy design with frontline realities and follow changes through to completion. Sharing lessons helps improvements be repeated across teams and locations.
The employee should maintain professional standards, follow workplace and information-handling procedures, and cooperate with colleagues to meet service priorities. Tasks should be completed within the approved scope of the position, with questions or exceptions referred to the responsible manager. Dependable attendance, clear communication and a willingness to learn support consistent performance.
Work priorities may vary according to service demand, and the role may require coordination with several teams during the working day. The employee should keep relevant stakeholders updated, use available systems responsibly and contribute ideas that improve accuracy, efficiency and service quality.
Skills
select-type
Full Time
Interested in this job?
45 days left to apply
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