Patient Administrator – Emirati

Patient Administrator - Emirati

Job Overview

Mediclinic Middle East is recruiting for the Patient Administrator - Emirati position at Bourn Hall Dubai, Dubai, United Arab Emirates. The role contributes to safe, high-quality healthcare or corporate service delivery and requires the successful candidate to perform assigned responsibilities in line with professional standards, company policies, patient-safety requirements and applicable UAE regulations. The position is suited to a professional who can work effectively in a multidisciplinary environment and maintain high standards of accuracy, communication and service.

Key Responsibilities

• Manage patient registration, appointments and front-office processes accurately.
• Provide professional assistance to patients, families and clinical teams.
• Handle telephone calls, inquiries, messages and service requests.
• Support insurance, billing, cash-up or administrative processes as applicable.
• Maintain accurate records and protect confidential information.
• Coordinate with clinical departments to support efficient patient flow.
• Resolve routine customer concerns and escalate complex issues appropriately.
• Use hospital information systems, CRM and office applications effectively.

Job Requirements

• Secondary education; diploma or bachelor’s degree is advantageous for some roles.
• 2–3 years customer-service, healthcare administration or relevant experience where specified.
• Strong English communication and interpersonal skills.
• Computer literacy, numerical ability and familiarity with hospital systems.
• Patient-focused, organized and professional approach.

Candidate Profile

The ideal candidate should be professional, dependable and committed to quality. Applicants should demonstrate strong communication, teamwork, organization and attention to detail, together with the ability to manage responsibilities in a fast-paced healthcare environment. Clinical professionals must work within their approved scope of practice and maintain applicable registration, licensing and competency requirements. Candidates should also be prepared to support continuous improvement, confidentiality, patient rights and safe working practices.

About Mediclinic Middle East

Mediclinic Middle East is a healthcare provider operating hospitals, clinics and specialist services across the United Arab Emirates. Its workforce includes medical, nursing, allied-health, technical, administrative and corporate professionals. The organization’s careers framework emphasizes patient-centred care, clinical governance, quality, patient safety, professional development and compliance with UAE healthcare requirements.

Job Details

• Company: Mediclinic Middle East
• Facility: Bourn Hall Dubai
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Healthcare, Hospital Services and Healthcare Administration

How to Apply

Interested candidates should review the complete vacancy information and apply through the related official Mediclinic careers page provided with this listing. Applicants should submit an updated CV and any professional licenses, registrations, certifications or supporting documents requested by the employer. Candidates should verify the vacancy details on the official careers page before applying.