Hostess, Carbone – Atlantis The Royal

The Hostess at Carbone creates the first and last impression of the guest visit. This front-of-house role requires warmth, organization and clear communication while managing arrivals, waiting times and table assignments. The successful candidate will keep the reception area coordinated, communicate with service colleagues and help guests feel welcomed and informed from the moment they arrive until they leave. The position is based in Dubai, UAE, and offers an opportunity to contribute to a professional team focused on consistent service, quality and operational results.

Key Responsibilities

• Greet arriving guests warmly, confirm reservations where applicable and create a confident first impression.
• Explain expected waiting times, maintain an orderly waiting list and coordinate table readiness with the floor team.
• Escort guests to their tables and communicate relevant preferences or special requests to service colleagues.
• Respond to questions courteously, maintain awareness of the dining room flow and help manage changes during busy periods.
• Keep reception and waiting areas tidy and presentable, following established guest service and safety procedures.
• Thank guests as they depart and share notable feedback or service concerns with the appropriate manager.

Requirements and Qualifications

• Experience in a comparable host or hostess role, preferably in a luxury hotel or high-end restaurant, is beneficial.
• Excellent verbal communication and a natural, guest-friendly manner are important.
• Strong organization and the ability to manage waiting lists and table coordination are required.
• Candidates should be calm under pressure and comfortable interacting with an international clientele.
• Professional presentation, teamwork and reliability are expected.

Skills and Competencies

Key strengths include Guest Reception, Reservations, Waitlist Management, Table Coordination, Communication, Customer Service, Organization, Teamwork. Clear communication, reliable organization, attention to detail and effective teamwork are important, alongside consistent adherence to procedures and willingness to learn.

Employment Details

The position is based at Atlantis The Royal in Dubai, UAE. Benefits include a competitive tax-free salary in AED, food and beverage privileges, discounted rates across Kerzner properties, health insurance with dental cover, annual flights home, life insurance, an incentive programme, wellness initiatives and access to training and career mobility.