Receptionist – Radisson Resort Al Marjan Island
Job role insights
Date posted
October 23, 2026
Hiring location
Ras Al Khaimah
Career level
Entry Level
Qualification
Not specified
Quantity
1 person
Gender
Any
Description
The Receptionist/Host helps guests at Radisson Resort Al Marjan Island navigate arrival, departure and the hotel experience. The role includes assisting with self-service check-in and check-out kiosks, explaining facilities and local attractions, answering questions and coordinating with other departments when extra support is needed. It requires confident guest communication, comfort with technology and a flexible attitude focused on resolving small problems before they affect a guest’s stay.
Key Responsibilities
- Welcome guests and help them use self-check-in and check-out kiosks where needed.
- Provide accurate information about hotel amenities, services, activities and local attractions.
- Respond to enquiries and resolve simple guest issues promptly and professionally.
- Connect guests with the correct departments and follow up on outstanding requests.
- Assist front-office colleagues with operational tasks that help the guest journey run smoothly.
- Maintain a friendly, authentic and flexible service approach in every interaction.
Requirements and Qualifications
- Experience using IT systems and technology is requested.
- Strong people skills, engagement and a positive mindset are important.
- Candidates should be creative in finding practical solutions and comfortable communicating with guests.
- Fluent English is expected; Russian is an added advantage.
- A genuine interest in hospitality and willingness to help guests are essential.
Skills and Competencies
- Guest communication
- Hotel technology
- Service recovery
- Team coordination
Employment Details
Full-time position at Radisson Resort Al Marjan Island, Ras Al Khaimah.
The role requires consistent attention to service standards, reliable follow-through and a willingness to coordinate with colleagues when priorities change. The successful candidate should communicate clearly, maintain an organized work area, follow relevant safety and operating procedures and contribute to a respectful working environment. Flexibility and a practical approach to resolving day-to-day issues will help the team deliver a dependable experience for guests and coworkers.
Skills
select-type
Full Time
Interested in this job?
45 days left to apply
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