Sr. Specialist Fleet

Job Overview

The Senior Fleet Specialist supports last-mile delivery operations across regional markets. The role monitors fleet performance across inbound, outbound and reverse logistics and helps ensure that rider capacity meets service requirements. It provides hands-on operational support, tracks key delivery indicators, coordinates third-party providers and helps launch stores or regions with appropriate driver supply.

The role involves regular coordination with colleagues and stakeholders to keep work organised and aligned with business priorities. Clear communication, accurate records and practical follow-up are important for maintaining consistent results.

Key Responsibilities

• Support the implementation of last-mile operational initiatives and fleet processes.
• Monitor delivery speed, cancellation rates, unit economics and customer ratings against agreed indicators.
• Coordinate teams that support riders and review day-to-day fleet performance.
• Identify tools, technologies and process changes that can improve fleet efficiency.
• Prepare regular and ad-hoc performance reports for management and operational partners.
• Plan fleet supply for new store or regional launches and seasonal demand changes.
• Work with third-party logistics providers to improve driver performance and mentor new team members.

Requirements and Qualifications

• Bachelor’s degree in logistics, supply chain, business administration or a relevant discipline.
• Three to four years of fleet experience, including at least two years in fleet management.
• Experience managing drivers or logistics teams.
• Proficiency in Excel and Google Sheets for analysing fleet, driver and cost information.
• Strong commercial awareness and familiarity with lean operating economics.

Skills

Fleet management, last-mile logistics, driver operations, Excel, Google Sheets, KPI analysis, 3PL, supply planning.

Employment Details

• Employer: talabat
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Function: Fleet & Logistics

Working Approach

Clear handovers, timely escalation and accurate tracking help teams resolve operational issues and maintain service as demand changes.