Job role insights

  • Date posted

    October 31, 2026

  • Hiring location

    UAE

  • Quantity

    1 person

  • Gender

    Any

Description

The Cluster Lead vacancy is part of the Technology - Digital Shared Services function at Mashreq in the United Arab Emirates. The Cluster Lead will provide leadership and coordination across digital shared-services technology activity in the UAE. The role supports dependable delivery and operation of shared capabilities, aligning teams and priorities while maintaining appropriate service, governance and technology standards. The successful candidate will contribute to dependable delivery, accurate records and a professional experience for the customers and colleagues supported by the role.

Key Responsibilities

  • Coordinate shared-services priorities and workstreams across the relevant digital technology environment.
  • Work with stakeholders to clarify business needs, delivery dependencies and service expectations.
  • Monitor work progress, operational issues and performance, escalating material delivery or service risks.
  • Promote consistent processes, technical standards and collaboration across teams.
  • Support planning and continuous improvement of shared digital capabilities and related services.

Requirements and Qualifications

  • This is a technology leadership role requiring relevant experience in digital services or technology operations.
  • Experience coordinating teams, shared platforms or cross-functional technology delivery is relevant.
  • The accessible vacancy details do not specify a degree or minimum years of experience.

Skills and Competencies

  • Technology operations and service leadership
  • Stakeholder coordination and prioritisation
  • Problem-solving and continuous improvement

Employment Details

Location: United Arab Emirates. Employer: Mashreq. The vacancy is presented for the UAE market. Salary, benefits, contract duration, working schedule, reporting line and closing date are not specified in the accessible vacancy information and should be confirmed during the recruitment process. Applicants should review the eligibility conditions and any documents requested on the application page before submitting their details.

select-type

Full Time

Interested in this job?

45 days left to apply

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