Relationship Manager

The Relationship Manager is responsible for acquiring and developing client relationships within Priority Banking. The role focuses on retaining and growing existing customers, meeting revenue targets across assets, liabilities, investments and insurance, and delivering a high standard of personalised service. Relationship Managers provide product guidance, identify appropriate cross-selling opportunities and work within the bank’s regulatory and anti-money-laundering requirements. Performance combines relationship quality with business outcomes. The role holder should understand each customer’s needs, explain relevant options clearly and ensure that any product recommendation is appropriate. Strong coordination with service colleagues helps maintain a smooth experience while allowing the Relationship Manager to focus on relationship development.

Key Responsibilities

• Build and develop relationships with Priority Banking clients and identify new customer opportunities.
• Acquire new clients, present suitable banking products and convert opportunities into business.
• Maintain existing relationships through regular contact, service reviews and proactive financial discussions.
• Provide guidance on basic banking, lending and wealth-management products relevant to customer needs.
• Promote appropriate investment, insurance, asset and liability products while meeting agreed revenue targets.
• Coordinate routine service requests with customer service representatives and specialist teams.
• Ensure customer activity follows UAE Central Bank requirements and anti-money-laundering standards.

Qualifications and Requirements

• The role is within Priority Banking and requires the ability to manage client relationships and business targets.
• A fixed academic qualification or minimum period of experience is not specified.
• Relevant experience in banking, relationship management or financial-product sales would be useful.

Skills and Competencies

• Strong relationship-building and customer-service skills.
• Product knowledge across banking, lending, investments and insurance.
• Commercial awareness, ethical sales practice and regulatory discipline.

Employment Details

Dubai, United Arab Emirates. Priority Banking.