Islamic Finance Executive-Cards Sales (Outsource) HV

This outsourced sales position promotes the bank’s covered-card solutions to prospective customers and newly acquired clients. The executive manages leads, conducts customer and company visits, explains card features and eligibility, and follows each application through verification, approval and issuance. The position requires disciplined sales activity together with accurate documentation and responsible customer handling.

Key Responsibilities

• Source and contact potential customers within assigned segments and convert suitable leads into completed covered-card applications.
• Visit companies and prospective customers, build relationships with decision-makers and explain relevant card benefits and conditions.
• Maintain daily sales reports and provide clear updates on leads, customer meetings, applications and conversion progress.
• Review applications and verify identity, Emirates ID, passport, salary certificate, bank statements and supporting documents.
• Coordinate the approved Murabaha process and ensure required customer acknowledgements and records are completed correctly.
• Follow up with internal teams on approval, card allocation and issuance while keeping customers informed of progress.
• Identify suitable opportunities to cross-sell other approved banking products and resolve customer concerns through the proper channels.

Requirements and Qualifications

Candidates should bring a strong sales orientation, confidence in customer-facing work and the ability to meet activity and conversion targets. Knowledge of UAE banking products, card procedures and relevant regulatory expectations is useful. The role requires careful handling of customer information, accurate paperwork, professional presentation and consistent compliance with the bank’s sales and credit policies.

Skills

• Covered-card product knowledge and sales execution
• Lead generation, company visits and negotiation
• Document verification and application processing
• Daily sales reporting and pipeline follow-up
• Customer service and complaint handling
• Computer literacy and regulatory awareness

Employment Details

This is a full-time opportunity with ADIB - Abu Dhabi Islamic Bank, based in United Arab Emirates. Compensation details are not included. Role-specific conditions should be confirmed during recruitment.

Strong performance combines sustainable sales with good-quality applications, transparent product explanations and timely service. Customer suitability, accurate records and adherence to approved sales practices remain essential throughout the acquisition process.