On Going Due Diligence – Maker – Temporary (Outsource)HV

Job role insights

  • Date posted

    November 4, 2026

  • Hiring location

    Sharjah

  • Career level

    Entry Level

  • Quantity

    1 person

  • Gender

    Any

Description

The Ongoing Due Diligence Maker supports business due diligence reviews by processing customer cases and collecting the information needed to complete ongoing reviews. The temporary outsourced position focuses on documentation, customer contact and accurate case preparation so that due diligence requirements can be met.

Key Responsibilities

  • Review assigned ongoing due diligence cases and identify the information or documents required for completion.
  • Perform an initial gap assessment against the applicable customer due diligence checklist.
  • Send the approved ODD form and document requirements to customers through registered communication channels.
  • Follow up with customers and coordinate the receipt of documents by email or through branch channels.
  • Check submitted information for completeness and organise it in the appropriate case record.
  • Refer incomplete, inconsistent or unusual documentation to the relevant reviewer or team.
  • Maintain accurate case status records and support timely progress of the ODD review queue.

Requirements and Qualifications

This is a temporary outsourced role based in Sharjah. It suits an organised administrative or banking operations candidate who can review documents carefully, communicate politely with customers and manage a queue of cases. Familiarity with KYC or due diligence processes is useful.

Skills

  • Ongoing due diligence and KYC support
  • Document review and gap assessment
  • Customer email and telephone follow-up
  • Case administration and status tracking
  • Accuracy, organisation and confidentiality
  • Team coordination and escalation

Employment Details

This is a temporary opportunity with ADIB - Abu Dhabi Islamic Bank, based in Sharjah. Compensation details are not included. Role-specific conditions should be confirmed during recruitment.

The maker should help cases progress with complete, well-organised documentation and clear customer follow-up. Consistent records and prompt escalation of gaps support an effective due diligence process.

select-type

Full Time

Interested in this job?

47 days left to apply

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