Director, Quality Assurance & Improvement

Role Summary

The Director of Quality Assurance and Improvement Programs (QAIP) is responsible for developing, implementing, and maintaining a comprehensive quality assurance and improvement program within the Group Audit & Advisory Services. The role ensures that all audit activities meet the highest standards of quality, efficiency, and effectiveness following professional standards and organizational goals.

ROLE PROFILE

• Role model being a change agent in the continuous improvement program to deliver and maintain a best-in-class QAIP function, sharing best practices and lessons learned with GA&AS team members.
• Provides independent assurance that GA&AS has achieved and is maintaining appropriate standards of Internal Audit delivery, set against both GA&AS’s own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors.
• Ensures that QAIP initiatives are embedded into Internal Audit processes, procedures and practices by monitoring of such measures on an ongoing basis.
• Acts as a custodian of the Internal Audit governance suite (i.e., charter, manual, GA&AS job descriptions, etc.) and work with the Chief Audit Officer and GA&AS Leadership Team to identify areas of improvement in the audit methodology and framework.
• Project manages the annual risk assessment activities and ensures availability of required data, information, business intelligence and resources.
• Measures, monitors and reports on the progress of the execution of the annual Internal Audit plan and flags any delays, restrictions or scope limitations to the Chief Audit Officer.
• Oversee the usage of the Audit Management Software and ensure complete utilization by GA&AS Team members in the execution of all audit engagements.
• Work with the Chief Audit Officer and GA&AS Leadership Team, and contribute to the reporting (monthly, quarterly, annually) to ARC and the Board, as required.

Requirements

• Advanced degree such as a master's in Business Administration, Corporate Governance, Risk Management, Quality Management, or a related field.
• Professional certifications such as CIA (Certified Internal Auditor), CQA (Certified Quality Auditor), or equivalent are highly desirable.
• A solid understanding of complex audit areas and risks gained from working as part of an internal audit function or in a consultancy.
• Experience with quality assurance, maturity and benchmarking assessments and strategic transformation projects and initiatives.
• 18+ years of experience in Internal Audit, Governance, Risk & Compliance, or relevant industries.
• 5+ years in a managerial role.