Senior Officer, Employee Experience – UAE

The Senior Officer, Employee Experience - UAE vacancy is part of the Human Resources - Employee Experience function at Mashreq in the United Arab Emirates. The Senior Officer will support employee lifecycle administration and the delivery of a consistent colleague experience. The role covers onboarding and offboarding documentation, employee records, employment formalities and responses to staff queries, while ensuring that processes are completed accurately and on time. The successful candidate will contribute to dependable delivery, accurate records and a professional experience for the customers and colleagues supported by the role.

Key Responsibilities

• Coordinate onboarding and offboarding activities and maintain accurate employee documentation.
• Support employment contracts, labour-card processes, visa formalities, pension matters and related administration.
• Prepare employment letters, no-objection certificates and other employee communications as required.
• Respond to staff queries and coordinate with relevant HR or government-services teams to resolve issues.
• Update employee information in HR systems and maintain records in line with internal policies.

Requirements and Qualifications

• Available information indicates a graduate qualification and approximately two years of relevant HR or administration experience.
• Familiarity with UAE employment documentation, visa processes and employee records is relevant.
• Experience with Oracle Fusion or electronic document-management systems is useful.

Skills and Competencies

• HR operations and employee lifecycle administration
• Record accuracy and confidential information handling
• Communication and employee-service support

Employment Details

Location: United Arab Emirates. Employer: Mashreq. The vacancy is presented for the UAE market. Salary, benefits, contract duration, working schedule, reporting line and closing date are not specified in the accessible vacancy information and should be confirmed during the recruitment process. Applicants should review the eligibility conditions and any documents requested on the application page before submitting their details.