PRO Assistant – UAE National Only

The PRO Assistant supports government relations and local affairs activities in the UAE. The role focuses on accurate paperwork, timely submissions, renewals and coordination with government authorities, helping the organisation maintain compliance and avoid delays in business-critical administrative processes. The position is specifically intended for UAE Nationals.

Key Responsibilities

• Provide administrative and operational support to the Local Affairs Manager and Government Relations team.
• Prepare, verify and submit documents for salary certificates, access cards, visa applications, licence renewals, permits and related requests.
• Liaise professionally with relevant UAE government departments, including labour, immigration, customs and free-zone authorities.
• Maintain effective working relationships with government representatives and follow submissions through to completion.
• Monitor regulatory updates, highlight changes that may affect operations and support adherence to new procedures.
• Handle urgent or time-sensitive requests, including occasional support outside normal working hours or on public holidays.
• Visit government offices when needed to resolve documentation issues and maintain the flow of approvals.

Requirements and Skills

• This vacancy is for a UAE National (Emirati) holding a family book.
• At least one year of administrative, government-relations or public-affairs experience.
• Knowledge of UAE government processes, labour rules and immigration procedures.
• Fluent written and spoken Arabic and English.
• High discretion, confidentiality, clear communication and professional stakeholder management.
• A valid UAE driving licence and willingness to travel across the Emirates are preferred.

Qualifications

UAE National (Emirati) with family book; Arabic and English fluency. Candidates should also demonstrate the role-related skills listed above and be able to collaborate effectively with colleagues and other stakeholders.

Employment Details

This is a full-time opportunity with DHL Express. The listed location is Dubai, United Arab Emirates. Daily priorities will depend on operational requirements, team coordination and the standards relevant to the role.

The position requires careful handling of confidential records, reliable follow-up and a service-oriented approach when dealing with internal teams and external authorities.