Government Relations Officer (UAE National)

Coordinate government, immigration, licensing and regulatory transactions required for employees and business operations in the UAE. The officer serves as a liaison with relevant authorities and internal departments, manages documents and application progress, and works through delayed or complex cases to resolution. The position requires current procedural knowledge, accurate records and discreet handling of personal information so that statutory requirements are completed on time.

Key Responsibilities

• Process and follow up on visa, residency, work permit, employee-documentation, attestation and airport-access transactions.
• Liaise with immigration, MOHRE, ICP, GDRFA, free-zone, licensing, police and other relevant authorities.
• Investigate rejected, delayed or blocked applications, correct discrepancies and escalate complex matters through official channels.
• Maintain accurate registers, supporting documents, status updates and audit-ready records for completed transactions.
• Monitor changes in government procedures and advise HR colleagues and employees about documentation requirements.
• Build professional working relationships with government contacts and coordinate internal approvals to keep cases moving.

Requirements

• This vacancy is designated for UAE nationals.
• Have practical familiarity with UAE government services, visa procedures and employment-related documentation.
• Handle confidential employee information carefully and maintain precise transaction records.
• Follow statutory deadlines and manage several applications or exceptional cases at the same time.

Qualifications

• Relevant administrative, HR, business or government-services education or equivalent experience.
• Hands-on use of UAE government portals and authority processes is important.
• Valid documentation and the ability to represent the company appropriately before authorities are required.

Skills

• Immigration and government transaction handling
• Document control and follow-up
• Problem solving and escalation
• Confidentiality and regulatory awareness
• Professional stakeholder communication

Employment Details

• Employer: Air Arabia
• Location: Sharjah, United Arab Emirates
• Employment type: Full-time position; work schedules may vary by department and operational needs.
• Salary and benefits: confirm the current package during recruitment.
• Applicants must meet the role-specific licensing, medical, legal and eligibility requirements that apply to the position.

Application

Submit your application using the external application link attached to this job record.