Administrator

The Administrator supports a facilities-management project by coordinating clerical, helpdesk and site documentation activities. The role helps maintain accurate operational records, keeps client and tenant requests organised, and supports communication with subcontractors and vendors. It suits an organised professional who can handle multiple enquiries, maintain service records and follow agreed procedures in a property or facilities environment.

Key Responsibilities

• Support CAFM and helpdesk activities by entering requests, updating statuses and tracking pending actions.
• Coordinate routine communication with tenants, clients and internal operational teams.
• Maintain site records, documents, service reports and other project information.
• Assist with vendor and subcontractor documentation, attendance records and coordination.
• Follow up on open requests and share updates with the responsible team.
• Prepare basic reports, lists and operational summaries when required.
• Keep electronic and paper filing systems organised and protect confidential information.
• Support service-level compliance by helping ensure requests and records are processed promptly.

Requirements and Qualifications

• Two to five years of UAE experience in facilities management administration, helpdesk or property management.
• A degree holder is specified for the role.
• Familiarity with residential, commercial or mixed-use property operations is preferred.
• Good administrative organisation, communication and record-keeping skills.
• Comfort using office systems and facilities-management tools.

Skills and Competencies

Useful strengths include customer service, coordination, data accuracy, follow-up, prioritisation and confidentiality. The successful candidate should communicate professionally with clients and vendors and be able to manage changing requests without losing track of records.

Employment Details

• Company: Khansaheb Group
• Business Unit: Khansaheb Facilities Management
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Experience: 2-5 years of UAE FM/helpdesk/property administration experience