Senior Account Executive
Job role insights
Date posted
November 12, 2026
Hiring location
Dubai
Career level
Senior Executive
Qualification
Not specified
Experience
Not specified
Gender
Any
Description
The Senior Account Executive will support commercial growth by managing customer relationships, identifying account opportunities and coordinating services that meet client requirements. The role requires a structured approach to account planning, communication and follow-through. The executive is expected to understand customer priorities, coordinate with relevant internal teams and help maintain a reliable service experience while supporting business targets and long-term customer relationships.
Key Responsibilities
- Manage assigned customer accounts and maintain regular contact to understand requirements, priorities and service expectations.
- Develop account plans that identify retention opportunities, additional services and areas for business growth.
- Coordinate with operations, customer service, finance and other internal teams to resolve customer requests and service issues.
- Prepare proposals, quotations, account updates and business reviews as required by the commercial team.
- Monitor customer activity, outstanding actions and account performance and maintain accurate records in relevant systems.
- Identify potential risks to customer satisfaction and escalate issues early, following them through to resolution.
- Support commercial reporting, pipeline updates and the achievement of agreed account or revenue objectives.
Requirements and Qualifications
- Relevant experience in account management, customer relationship management, sales support or a customer-facing commercial role is useful.
- A background in business, commerce, logistics or a related area may support the role; a specific qualification requirement is not confirmed.
- Candidates should be able to manage several customer priorities, communicate clearly and coordinate work across different departments.
- The ability to build trust, maintain accurate records and follow through on commitments is important.
Required Skills
- Customer relationship and account management
- Commercial communication and negotiation
- Account planning and opportunity identification
- Reporting, organisation and follow-up
- Cross-functional coordination and problem-solving
Employment Details
Employer: DP World. Location: Dubai, United Arab Emirates. Employment type: Full Time.
Skills
select-type
Full Time
Interested in this job?
39 days left to apply
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