Online Content Operations Manager
Job role insights
Date posted
November 3, 2026
Hiring location
Dubai
Career level
Senior
Qualification
Not specified
Experience
Not specified
Quantity
1 person
Gender
Any
Description
Ounass is looking for an Online Content Operations Manager to lead commercial content planning and delivery across its digital channels. The role combines storytelling, e-commerce performance and operational improvement, ensuring that content is engaging, aligned with the brand and designed to support product discovery and conversion.
Key Responsibilities
- Plan and deliver ongoing commercial content across the website, homepage, CRM, newsletters and social channels.
- Translate trading calendars and business priorities into content that supports customer engagement and conversion.
- Oversee English and Arabic copywriting, translation and localisation in the brand’s required tone.
- Coordinate with Trading, Buying, Creative, Editorial, CRM, Marketing and Technology teams.
- Improve content processes through better workflows, automation and practical AI-enabled solutions.
- Monitor content delivery and identify ways to increase consistency, speed and operational efficiency.
Requirements
- Have experience in e-commerce content, digital publishing, content operations or a similar role.
- Combine strong editorial judgement with an understanding of commercial performance and customer journeys.
- Communicate effectively with creative and commercial stakeholders and manage competing deadlines.
- Show interest in process design, emerging technology and scalable ways of working.
Qualifications and Skills
The available posting does not specify a mandatory degree or exact years of experience. Applicants should demonstrate leadership in content delivery, sound editorial judgement and experience improving digital workflows. Applicants should highlight relevant examples, training and practical skills.
Work Environment
The role is suited to a content leader who can protect brand quality while increasing the efficiency of a busy team. English and Arabic content coordination are important aspects of the position. Reliability, clear communication and follow-through support success.
Employment Details
This is a full-time position based in Dubai, United Arab Emirates, with Ounass. Salary, benefits, working hours and start date should be confirmed with the employer. Applicants should highlight relevant experience, skills and any stated eligibility conditions.
Skills
select-type
Full Time
Interested in this job?
44 days left to apply
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