Junior Personal Shopper

Ounass is seeking a Junior Personal Shopper to build and manage relationships with a portfolio of eligible clients. The role delivers a personalised, sales-focused shopping service by understanding each client’s preferences and recommending relevant products across digital and physical channels. It combines attentive customer care with clear commercial targets.

Key Responsibilities

• Build an engaged client portfolio through approved acquisition channels and proactive outreach.
• Maintain regular, personal communication that strengthens loyalty and long-term customer relationships.
• Understand client profiles, preferences, shopping behaviour and lifestyle needs before recommending products.
• Drive sales performance through structured selling, follow-up and relevant pre-sales initiatives.
• Identify qualified leads and prioritise opportunities to improve conversion and client spend.
• Use internal product sourcing and stock information to reduce missed sales opportunities.

Requirements

• Show an interest in luxury fashion, styling, products and high-touch customer service.
• Communicate confidently and discreetly with clients through appropriate digital and in-person channels.
• Be organised, commercially aware and comfortable working towards individual sales targets.
• Demonstrate relationship-building skills and the ability to tailor recommendations to different customers.

Qualifications and Skills

The available posting does not specify a mandatory qualification or fixed experience period. Relevant personal shopping, premium retail, styling or customer relationship experience is useful, alongside a customer-first approach. Applicants should highlight relevant examples, training and practical skills.

Work Environment

The position requires consistent follow-through and an understanding of how to develop trust over time. Client satisfaction, repeat engagement and sales performance all contribute to the success of the role. Reliability, clear communication and follow-through support success.

Employment Details

This is a full-time position based in Dubai, United Arab Emirates, with Ounass. Salary, benefits, working hours and start date should be confirmed with the employer. Applicants should highlight relevant experience, skills and any stated eligibility conditions.