Associate Operations & User experience – Emirati –
Job role insights
Date posted
November 13, 2026
Hiring location
Dubai
Career level
Entry
Gender
Any
Description
Job Overview
This associate-level opportunity is intended for an Emirati candidate interested in operations and user experience. The role supports operational activities and customer-focused improvements, helping teams monitor issues, coordinate tasks and maintain service standards. It offers exposure to day-to-day business processes and cross-functional work while contributing to the quality of the experience delivered to users and partners.
The role benefits from curiosity about how services work in practice and a willingness to use evidence to improve them. Accurate follow-up and clear communication help different teams stay aligned on customer and operational priorities.
Key Responsibilities
- Support daily operations and user-experience activities assigned by the team.
- Help monitor service issues and gather information that can improve operational performance.
- Coordinate with colleagues to follow up on tasks, incidents and customer-related concerns.
- Maintain accurate records and share updates with the relevant operational stakeholders.
- Assist with small projects and process improvements that make service delivery more consistent.
- Learn internal systems, standard procedures and the wider customer journey.
Requirements and Qualifications
- Applicants must meet the Emirati or UAE National eligibility stated in the vacancy title.
- Interest in operations, customer experience or service improvement.
- Good communication, organisation and willingness to learn.
- Ability to work with colleagues across teams and follow agreed procedures.
- A careful and responsible approach to handling information and assigned tasks.
Skills
Operations support, customer experience, communication, coordination, service improvement, reporting, UAE National.
Employment Details
- Employer: talabat
- Location: Dubai, United Arab Emirates
- Employment Type: Full Time
- Function: Operations & Customer Experience
Working Approach
The role benefits from curiosity about how services work in practice and a willingness to use evidence to improve them. Accurate follow-up and clear communication help different teams stay aligned on customer and operational priorities.
Skills
select-type
Full Time
Interested in this job?
46 days left to apply
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