Coordinator Operations & User Experience – UAE National
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Job role insights
Date posted
November 13, 2026
Hiring location
Dubai
Career level
Entry
Gender
Any
Description
Job Overview
The Operations and User Experience Coordinator supports performance monitoring across UAE operations and customer experience. The role develops a clear view of performance indicators and helps create repeatable reporting processes. It also supports meetings, project coordination and follow-up between local and regional teams, using analysis and communication to identify gaps and promote continuous improvement.
The role benefits from curiosity about how services work in practice and a willingness to use evidence to improve them. Accurate follow-up and clear communication help different teams stay aligned on customer and operational priorities.
Key Responsibilities
- Monitor performance indicators across UAE operations and customer experience activities.
- Prepare preliminary analysis and insights to support day-to-day decisions.
- Organise meetings, prepare agendas and document key actions and minutes.
- Coordinate projects and initiatives between local UAE teams and regional stakeholders.
- Work with colleagues to identify performance gaps and raise issues when follow-up is needed.
- Maintain structured reports and support a repeatable process for monitoring service performance.
Requirements and Qualifications
- Applicants must meet the UAE National eligibility stated in the vacancy.
- Interest or experience in operations, customer experience or business coordination.
- Strong analytical and interpersonal skills.
- Ability to work independently while knowing when to collaborate or escalate.
- Good organisation, reporting and meeting-coordination skills.
Skills
Operations coordination, customer experience, KPI monitoring, reporting, analysis, meeting coordination, UAE National.
Employment Details
- Employer: talabat
- Location: Dubai, United Arab Emirates
- Employment Type: Full Time
- Function: Operations & Customer Experience
Working Approach
The role benefits from curiosity about how services work in practice and a willingness to use evidence to improve them. Accurate follow-up and clear communication help different teams stay aligned on customer and operational priorities.
Skills
select-type
Full Time
Interested in this job?
40 days left to apply
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