Account Executive-Workforce Solutions

Manage day-to-day client coordination for workforce services, ensuring HR administration, payroll, invoicing and account support are delivered accurately and on time. This full-time opportunity is based in the UAE and is suited to a professional who can combine strong functional knowledge with dependable execution, communication and customer focus.

Key Responsibilities

• Act as a primary operational contact for assigned workforce solution accounts and maintain responsive client communication.
• Coordinate hiring, employment documentation, visa renewals, medical insurance, cancellations and other employee administration requirements.
• Work closely with payroll teams to support salary processing and full-and-final settlements within agreed timelines.
• Coordinate quotations, purchase orders, invoices and related commercial documentation with finance and client teams.
• Maintain account SOPs, work instructions and KPI information and ensure agreed processes are followed consistently.
• Monitor employee documentation and immigration-related dates and escalate risks or exceptions promptly.
• Use client and third-party platforms such as SAP Ariba, Oracle or Salesforce where applicable.
• Identify process issues, recommend practical improvements and participate in initiatives that improve efficiency, service quality and account profitability.

Requirements

• 2 years of HR outsourcing experience in a customer-facing role; strong communication, MS Office, payroll/invoicing and quotation experience; SAP Ariba, Oracle or Salesforce is advantageous.
• Strong communication, coordination and problem-solving abilities with the confidence to work with colleagues, clients and cross-functional stakeholders.
• Good working knowledge of Microsoft Office and the ability to prepare accurate reports, records and operational updates.
• Ability to prioritize multiple tasks, meet deadlines and maintain high standards in a fast-paced service environment.

The position requires careful handling of confidential employee and client information, strong follow-through on deadlines and a service-oriented approach to resolving account issues before they affect operations.

Employment Details

• Company: Transguard Group
• Location: Dubai, UAE
• Employment Type: Full Time
• Industry: Business Support, Outsourcing, Facilities Management & Aviation